Merritt Island, United States
1700 Sea Ray Dr
N/A
+18667068999
Very disappointed. I booked a cruise May 2020, it got cancelled, so I called lots of honor so I can get my money back, and it says to leave a message and someone will get back to you, I went to the website I sent an email with my booking # so I can get a refund, because of covid all our vacation were cancelled, since,I don't know went we going on vacation, and the only thing I received was an auto-reply back about the office being closed. We on 2021 and still, no luck. I want my refund and next time I will make reservations somewhere else.
like
Very inexpensive, money goes to help veterans. Just a house on a piece of property. Nothing fancy. Vehicles were well protected.
I booked my reservation in January 2020 for July 31, 2020 cruise. Upon hearing my flights and cruise were canceled, I reached out to Todd Oakey via email (as requested on the site) to cancel. I received a canned auto-reply back about the office being closed and to please be patient for them to reply when re-opened. Over the course of the next six weeks, I reached out seven times only to receive canned replies each time. The final two replies sent one week before my scheduled reservation included the information that my reservation could not be refunded unless I had booked the \travel insurance\. I politely informed Mr. Cruise that the US Dept. of Transporation issued a directive on April 3rd informing travel partner businesses that all COVID-related cancellations were not the fault of the individual and that refund policies regarding such should be waived. Despite informing Mr. Oakey of this, I have yet to receive my refund. I have not received any refunds or assistance other than auto-replies as of today. Extremely unhappy with this lack of professionalism. I will be looking into options for filing formal complaints with relevant federal and state entities to attempt to reclaim my refund.
Very nice place to park for the cruise lines. Drivers and polite and knowledgeable. Safe place to keep your vehicle. When we got back. They were prompt a d got us back to our car quickly. Will be using again. They have a great options choice of a car cover. Helps keep the car protected from the sun and keep it cooler. Very fair prices for parking.
Found Lots of Honor on the web and made my reservation online. Also called to ask a question. Check in and return was great. Always treated with respect in person and on the phone and every person that we spoke with was a veteran which made my veteran husband very happy. Wait time for shuttle there and back was short. Would definitely recommend.
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